Create Critical Success Factor (CSF)
- Select Strategies in the left-hand menu
- Select the strategy (e.g. "Marketing Strategy") where you want to create the new CSF
- In the right-hand side: Select the option button the place or context where you want to create the new CSF. This is often a Pillar - which will be the parent of the CSF.
- Select New CSF - and the New CSF dialog opens.
- Write the name of the CSF
- A CSF is normally linked to your Root orgunit . But it may be linked to another orgunit.
- An optional description of the CSF.
- Finally: save the new CSF.